Privacy Policy
Last updated: September 4, 2026
This Privacy Policy explains how WorkoutMe (“WorkoutMe,” “we,” “us”) collects, uses, and shares information when you use the WorkoutMe mobile app and this website (together, the “Service”). By using the Service, you agree to the practices described here.
Information we collect
Account information
When you create an account we collect your email address and, if you sign in with Google or Apple, the basic profile identifier and name those providers return to us. Authentication is handled by our provider, Supabase. If you use Sign in with Apple’s private relay, we receive the relay email address instead of your personal email address.
Content you submit
The core function of WorkoutMe is turning workout videos into structured workouts. When you share a link to a video (for example from TikTok, Instagram, or Facebook), we process that public URL to retrieve and analyze the associated content. We store the workouts we generate from it, along with anything you create or edit yourself: workouts, tags, collections, routines, and records of workouts you mark complete.
Subscription information
If you purchase a subscription, the transaction is processed by Apple through in-app purchase. We do not receive or store your payment card details. We receive your subscription status (active, expired, plan type) through Apple and our subscription-management provider, RevenueCat, so we can unlock paid features.
Usage and device information
We collect limited technical information needed to operate and improve the Service, such as app version, device type, general diagnostic and crash data, and how features are used. We may use analytics and error-monitoring tools for this purpose.
How we use information
- To provide the Service — including retrieving and analyzing the videos you submit and generating structured workouts.
- To create and maintain your account and authenticate you.
- To process and manage your subscription and enforce plan limits.
- To operate, secure, debug, and improve the Service.
- To respond to your support requests.
We do not sell your personal information, and we do not use it for third-party advertising.
How your content is processed
To import a workout, we retrieve the submitted video and analyze captions, transcripts, and sampled video frames. Audio may be transcribed when needed. For AI-assisted writing and collection suggestions, we process the text you enter and relevant workout and collection details to generate the requested result.
WorkoutMe asks for your permission before enabling these AI features. You may continue without AI and create and organize workouts manually. You can turn off new AI requests under Settings → AI-Powered Imports & Tools. This does not cancel processing already submitted or delete existing workouts. Your choice is stored for your account on this device.
Service providers
We share information with vendors who process it on our behalf, only as needed to run the Service:
- Supabase — account authentication and thumbnail storage.
- Railway — backend hosting and the database holding workouts, import jobs, subscription status, and usage records.
- ScrapeCreators — retrieving publicly available data from the video URLs you submit.
- OpenAI — audio transcription of submitted videos.
- Anthropic — analyzing sampled video frames, captions, transcripts, user-entered workout text, and relevant workout and collection details to structure workouts and suggest organization.
- Apple — in-app purchases and subscription billing.
- RevenueCat — subscription status management.
- Observe — backend logs and traces used to diagnose import failures and service performance.
We may also disclose information if required by law, to protect our rights or users’ safety, or in connection with a business transfer.
Data retention
We keep your account information and content for as long as your account is active. When you delete your account, we delete or de-identify the associated personal data within a reasonable period, except where we must retain it to meet legal, security, or fraud-prevention obligations.
Deleting your account and data
You can delete your account from Settings → Delete Account in WorkoutMe. This removes your account and associated workouts, routines, collections, completion history, import jobs, and application subscription and usage records. You may also request assistance by emailing support@workoutmeapp.com. Retention exceptions described above may apply to backups, diagnostics, and records maintained by service providers.
Deleting WorkoutMe or your WorkoutMe account does not cancel an Apple subscription. Use Settings → Manage Subscription in WorkoutMe, or your Apple account’s subscription settings, to manage or cancel it.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, contact us at the address above. Residents of California and the EEA/UK have specific rights under the CCPA/CPRA and GDPR respectively; we honor those requests.
Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
WorkoutMe is not directed to children under 13 (or the equivalent minimum age in your country), and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
International users
We operate the Service from, and process data in, the United States. By using the Service you understand your information may be processed in the U.S. and other countries with different data-protection laws.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide additional notice within the Service.
Contact
Questions about this policy or your data? Email support@workoutmeapp.com.